Interview: Why Virginia Beach’s Utility Invoice to Payment Process Is Turning Heads

Chris Heinz - September 25, 2013

In June 2013, Virginia Beach won a prestigious award that has been awarded only twice in 12 years.

In this interview, we talk with members of the energy management team--Trish Donahue and Lori Herrick--about the old way, their new process, and the benefits they're receiving.

Watch the video to learn why their single entry utility invoice-to-payment process is turning heads.

For more on energy management at Virginia Beach, read the case study.

About Trish and Lori

Trish Donahue, MBA, works for the Finance Department of Virginia Beach.  She is currently a financial analyst working on business process improvements and internal controls for the agency.

Lori Herrick, MBA, LEED AP, is the Energy Management Administrator for Virginia Beach.  In this position, she works full-time to analyze and reduce energy consumption and manages all the critical issues relating to energy.

Topics: Client Savings

Chris Heinz

About the Author
Chris Heinz

Chris is Vice President of Human Resources for EnergyCAP, Inc., which helps organizations get value from their utility bills through energy management software. He's an Associate Certified Coach by the International Coach Federation, a Gallup Certified Strengths Coach, and a Certified Professional Life Coach. He also started www.Munyay.com to help people love their life and love their work.

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