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Blaine Clapper

EDI: Two Decades the Champ, but Still Misunderstood

Despite its 20 years as the heavyweight champion of utility bill electronic processing and payment (at least in the eyes of the largest utility vendors), Electronic Data Interchange, or EDI, is still a widely misunderstood utility billing option. A recent conversation with the energy manager at a mid-sized U.S. city went something like this: Energy Manager: “We would like you to get our utility bills and import them into EnergyCAP.” Salesperson: “We can do that. Do you know which electronic invoice formats your vendors offer?” Energy Manager: “They’re all EDI.” Salesperson: “All of your vendors offer EDI 810?” Energy Manager: “I’m not sure about the ‘810’ part, but I can log on to the vendors’ websites and download my bills in a spreadsheet. That’s what we’d like you to do for us. We want to get them in EDI, because it’s faster and gives us all of the information we need.”

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